frequently asked questions

The Thrift Store Re-Opened on Friday June 11th, 2021 and is now following the Guidelines for Phase 3 of the Provincial Re-Opening Plan.  All COVID 19 protocols must be followed. The hours of Operation are 11am – 4pm Monday – Saturday.

The Salvation Army Whitby Thrift Store is located at 311 Brock Street North in Whitby Ontario.

The Thrift Store Re-Opened on Friday June 11th, 2021 and is now following the Guidelines for Phase 3 of the Provincial Re-Opening Plan.  All COVID 19 protocols must be followed.

The Whitby Thrift Store is open Monday – Saturday from 11:00am – 4:00pm.

The Thrift Store Re-Opened on Friday June 11th, 2021 and is now following the Guidelines for Phase 3 of the Provincial Re-Opening Plan.  All COVID 19 protocols must be followed. The hours of Operation are 11am – 4pm Monday – Saturday.

We accept donations at the Thrift Store address of 311 Brock Street North in Whitby from 9:00am – 4:00pm.

Please note that we have the right to refuse any items that are deemed unsalable by Thrift Store Staff.

Donations can only be dropped off during Store Hour. No “Donation Pick Up” service is being offered.

We cannot accept donations of Child safety items (Car Seats, Strollers, Playpens, High Chairs and Bike Helmets).

We do not accept donations of Mattresses or Box Springs, Magazines, Old Library Books, Encyclopedias.

The Thrift Store has Re-Opened as of Friday June 11th, 2021. The Thrift Store is now following the Guidelines for Phase 3 of the Provincial Re-Opening Plan. There will be a limit of 25% Store Capacity which means 28 customers in the Store at any given time. All COVID 19 protocols must be followed.

The hours of Operation will be 11am – 4pm Monday – Saturday.

Masks are required to enter the Store in compliance with Government Regulations.

Social Distancing is in effect while in the Store.

All donations have a 72 hour hold before they are placed on the sales floor.

Household items are to be boxed, where possible.

No refunds, returns or exchanges are being offered at this time. All sales are “as is” and are final.